Laura Thomson is a lecturer in the School of Computer Science and Information Technology at RMIT University in Melbourne, Australia. She has taught a wide variety of courses with a Web and Internet focus and is currently completing a Ph.D. in Web Mining. She speaks at conferences around the globe and has delivered training at organizations as diverse as Ericsson and Lonely Planet. Previously, Laura has worked for Telstra and the Boston Consulting Group. She holds a first-class honors degree in Computer Systems Engineering and a degree (with distinction) in Computer Science.