Marketing Management
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Author(s):
Author:
Philip Kotler
- ISBN:9789356062665
- 10 Digit ISBN:9356062668
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Price:Rs. 1130.00
- Pages:632
- Imprint:Pearson Education
- Binding:Paperback
- Status:Available
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"This edition has been updated keeping in view the tremendous disruptions in the business models due to the ongoing globalization, the increasing role of corporate social responsibility technological advancement, growth in e-commerce, increasing digital communication, the growing impact of social media, and the widespread use of data analytics, marketing automation, and artificial intelligence. These created opportunities as well as challenges for businesses. Co-authored by noted academicians, Professor Kevin Lane Keller, Professor Alexander Chernev, Professor Jagdish N. Sheth and Professor G. Shainesh, the book continues to draw on the rich findings of various scientific disciplines—such as economics, behavioral science, and management theory—for fundamental concepts and tools that are directly applicable to marketing challenges and opportunities. Enriched with Indian cases studies, the text is comprehensive, lucid, and engaging at the same time, with the latest examples that illustrate effective marketing principles, strategies, and practices. The points of discussion and the discourse on the topics are useful not just for the students of marketing but also for practicing managers to design and execute successful marketing strategies. "
Table of Content
"Part 1 – Fundamentals of Marketing Management
Chapter 1 - Defining Marketing for the New Realities
Chapter 2 - Marketing Planning and Management
Part 2 - Understanding the Market
Chapter 3 - Analyzing Consumer Markets
Chapter 4 - Analyzing Business Markets
Chapter 5 - Conducting Marketing Research
Part 3 - Developing a Viable Market Strategy
Chapter 6 - Identifying Market Segments and Target Customers
Chapter 7 Crafting a Customer Value Proposition and Positioning
Part 4 - Designing Value
Chapter 8 Designing and Managing Products
Chapter 9 Designing and Managing Services
Chapter 10 Building Strong Brands
Chapter 11 Managing Pricing and Sales Promotions
Part 5 - Communicating Value
Chapter 12 Managing Marketing Communications
Chapter 13 Designing an Integrated Marketing Campaign in the Digital Age
Chapter 14 Personal Selling and Direct Marketing
Part 6 Delivering Value
Chapter 15 Designing and Managing Distribution Channels
Chapter 16 Managing Retailing
Part 7 Managing Growth
Chapter 17 Driving Growth in Competitive Markets
Chapter 18 Developing New Market Offerings
Chapter 19 Building Customer Loyalty
Chapter 20 Tapping into Global Markets
Chapter 21 Socially Responsible Marketing
Endnotes
Glossary
Name Index
Company, Brand, and Organization Index
Subject Index
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Salient Features
"KEY FEATURES
Chapter opening case studies
Marketing Insight emphasises a key marketing concept for in-depth coverage and better understanding
Marketing Spotlight–relevant real-world cases of companies and brands to illustrate the marketing concepts
Chapter-end summary for a comprehensive and quick review.
HIGHLIGHTS OF THIS EDITION
Feature enriched and updated content considering the tremendous evolution in business models owing to digitalization,
social media marketing, growing e-commerce, and direct-to-consumer business.
Over 55 Case studies of leading Indian brands like Amul, Asian Paints, Bajaj, Bandhan Bank, Biocon, Cadbury,
Eureka Forbes, FabIndia, Fevicol, HDFC Bank, Infosys, Kaya Clinic, Mahindra, Maruti Suzuki, PaperBoat,
Reliance Jio, SBI Yono, Taj Hotels, Tata Motors, Tanishq, Tata Trusts, Titan, TCS, Wipro, and many more
Explores cases of new-age businesses like bigbasket, Clirnet, cult.fit"
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