Table of Content
"Part 1 Introduction To Integrated Marketing Communication
Chapter 1 Concept of Marketing
Chapter 2 Integrated Marketing Communication
Part 2 Product and Market Analysis
Chapter 3 Understanding Customer Psychology and Behaviour
Chapter 4 Selling of Products
Part 3 Introduction to Advertising
Chapter 5 History and Growth of Advertising
Chapter 6 Functions, Types, and Role of Advertising
Part 4 Making Advertising and Promotion Plan
Chapter 7 Advertising and Promotion Plan
Chapter 8 Advertising and Promotion Budget
Part 5 Preparing Message
Chapter 9 Advertising and Promotion Agencies
Chapter 10 Advertising Research
Chapter 11 Creativity in Advertising and Making Advertisement for Print Media
Chapter 12 Making Advertisements for Broadcast and Other Media
Part 6 Placing Message and Evaluating Media
Chapter 13 Media Plan and Effectiveness
Chapter 14 Types of Media
Part 7 Introduction to Selling
Chapter 15 Understanding the Concept of Selling
Chapter 16 Sales Personality
Chapter 17 Sales Channel
Part 8 Steps in Selling Process
Chapter 18 Meaning of Selling Process and Prospecting
Chapter 19 Pre-approach and Approach
Chapter 20 Presentation of the Solution
Chapter 21 Overcoming Objections, Closing and After Sales Services
Part 9 Managing Sales Organisation
Chapter 22 Sales Organisation
Chapter 23 Recruitment and Selection of Sales Personnel
Chapter 24 Training of Salespersons
Chapter 25 Compensating Salespersons
Chapter 26 Motivating Salespersons
Chapter 27 Controlling Salespersons "