Management Information System
This book provides an elaborate account of the various aspects of a management information
system (MIS). All the important facets of the MIS are elucidated. Moreover, various case studies and
hands-on projects with respect to Indian organizations are discussed to give readers a better idea of
the various aspects of MIS. In order to explain the practical applicability of the concepts of MIS, a
detailed account of MS Access is also provided.
Table of Content
1) Foundation Concepts
2) Functional Information Systems
3)Enhancing Decision Making
4)Enterprise Solutions: Managing Resources, Customers and Logistics
5) Key Application Areas of Information System
6) Contemporary Applications and Issues of Information System
7) Hardware and Software Concepts Regarding Information Systems
8) Business Network and Telecommunication
9) System Planning, System Development Approaches and Models
10) System Analysis
11) Modelling Tools and System Design
12) Coding, Testing, Implementation, Maintenance, Evaluation, and Documentation
13) Database Management with MS Access
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Salient Features
Chapter 1
• Finacle Powering Punjab National Bank
• Toppers Pizza Breakaway POS System
• Digital 21: Smarter Hong Kong, Smarter Living
Chapter 2
• Dynamics of HRIS
• Marketing Management Information System—NFL
• Human Resource Information System—Global Professional Recruiters (GPR)
• Financial Management Information System—NFL
• Inventory Management Information System—NFL
• Human Resource Information System at NFL
Chapter 3
• Always a leader in Bangladesh telecom market - Grameenphone
• Allegiant Air: Acing the Low-Cost Model
• DBS: Using SAS Solutions to Serve Customers Better
Chapter 4
• Welding Industries Malaysia Wining with ERP
• From Legacy Software to ERP: Optimizing Operations at the GMR Group
• Singapore: World's Leading Supply Chain or Logistics Hub
• Managing Customers Efficiently Using CRM
• ERP in Action
Chapter 5
• Knowledge Management System at SGH
• E-Commerce: A New Way of Doing Business
• Airtel Money - Leading the Mobile Commerce Way
• Business Process Re-engineering at Wellness Pharmaceutical Limited
• Politicians Moving Strategically
Chapter 6
• Singapore's NEA Embracing Cloud Services
• Securing Information - The Hang Seng Way
• One Organization, One Data, One Information: ONGC's Global System
Chapter 7
• Domino's Pizza Scaling Up Operations
• Poken: Connecting People and Things with a Touch
• Hong Kong Meticulously Building IT Infrastructure
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Preface to the Second Edition xiii
Chapter 8
• Cummins Communicating through EDI
• Pan Pacific Checks-In with Avaya Unified Communication
• CISCO's Collaborative Effort in Fight against Cancer
Chapter 9
• PRTC Re-Routing in A Planned Manner
• The Reliance 4G Project
• Development Models - Example
• The Transformational Journey of RBL
Chapter 10
• System Analysis at Wellness India Pharmaceutical
• System Analysis Document of PSPCL
• How to Frame a Questionnaire?
• Structured Interview Method—MIS at Mahindra ';N' Mahindra Distributor
• Analyzing and Winning
Chapter 11
• Examples on DFD
• Practical Implementation of Modelling Tools
• Recruitment Processing System ecruitment Processing System
• Library Information System (LIS)
Chapter 12
• Reaping Profits through Evaluation
• An Illustrated Example
• Testing in Action: Important Aspects of Testing
• Phased Approach of Implementation
Chapter 13
• Database for Managing DVDs
• Practical Applications of Database
• ';Fit is Hit' Gym Database
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