Leigh Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations, Kellogg School of Management, Northwestern University, Evanston, IL.

"Part I. Building the Team



1. Types of Teams



2. Designing the Team



3. Leading Teams



4. Team Cohesion and Trust







Part II. Team Performance



5. Performance and Productivity



6. Team Communication and Collective Intelligence



7. Team Decision Making: Pitfalls and Solutions



8. Managing Team Conflict



9. Creativity and Innovation in Teams







Part III. Teams in Organizations



10. Sub-Groups & Multi-Teams



11. Team Networking & Social Capital



12. Virtual Teamwork



13. Multicultural Teams"

The text is written for two audiences: team leaders and members. For leaders, the book directs itself toward how teams can be designed for optimal performance. For team members, the book focuses on the skills needed to be an important and productive member of the team.

A focus on the big picture demonstrates how the team fits into the larger organization. Equipping managers for the long term, the text also highlights developments and trends that may affect how managers structure their teams in the future.

Important topics and theories are introduced in the majority of chapters, including intergenerational team issues (Chapter 1), decision fatigue (Chapter 7), work­/family conflict (Chapter 8), incremental versus entity theory of leadership (Chapter 11), moral decision making (Chapter 7), and an expanded discussion of virtual teams (Chapter 13)."