"Gary Dessler – Florida International University



Biju Varkkey – Indian Institute of Management, Ahmedabad "

" PART ONE INTRODUCTION



1 Introduction to Human Resource Management



2 Employment Laws in India and the U.S.



3 Human Resource Management Strategy and Analysis



PART TWO RECRUITMENT, PLACEMENT, AND TALENT



MANAGEMENT



4 Job Analysis and the Talent Management Process



5 Personnel Planning and Recruiting



6 Employee Testing and Selection



7 Interviewing Candidates



PART THREE TRAINING AND DEVELOPMENT



8 Training and Developing Employees



9 Performance Management and Appraisal



10 Managing Careers and Retention



PART FOUR COMPENSATION



11 Establishing Strategic Pay Plans



12 Pay for Performance and Financial Incentives



13 Benefits and Services



PART FIVE ENRICHMENT TOPICS IN HUMAN RESOURCE



MANAGEMENT



14 Building Positive Employee Relations



15 Labor Relations and Collective Bargaining



16 Safety, Health, and Risk Management



17 Managing Global Human Resources



18 Managing Human Resources in Small



and Entrepreneurial Firms



Continued



vi BRIEF CONTENTS



APPENDICES



APPENDIX A HRCI's PHR® and SPHR® Certification Body of



Knowledge



APPENDIX B About the Society for Human Resource Management



(SHRM) Body of Competency & Knowledge® Model and



Certification Exams



APPENDIX C Comprehensive Cases



Glossary



Name/Organization Index



Subject Index



"

"1)Updated chapters with dozens of new topics, practical examples, and research insights.



2)Seven new end-of-chapter cases on Starbucks, Tesla, Techtonic, Uber, HubSpot, Vice Media, and a meatpacking



firm have been added to the text. They replace older cases in the respective chapters. All other application cases



have also been updated, as necessary.



3)This book's Strategic HR features give students a bird's-eye view of how all the topics in each chapter fit together,



and a tool instructor can use to illustrate these interrelationships.



4)In addition, a Fully Integrated Strategy Case and Strategy Maps help to provide the most comprehensive



treatment of strategic human resource management in an HR survey text.



5)A Glossary containing a brief definition of every boldfaced term is included as a reference tool at the end of the



book. Each definition is followed by one or more page references indicating where in the book the meaning of



the term is described. "